Privacy Policy

TrishaGo Privacy Policy

This privacy policy governs your use of the TrishaGo mobile application ("App") for Android devices. The App helps you plan and arrange your travel.

1. Information We Collect

When you use our App, we may collect the following types of information:

Personal Information: This is information that can be used to identify you, such as your name, email address, phone number, and date of birth. We collect this when you create an account, fill out your profile, or make a booking.
Travel Information: This includes details about your travel plans, such as flight itineraries, hotel reservations, transportation bookings, and planned activities. We collect this when you use the App to plan and book your trips.
Location Information: With your consent, we may collect your device's location to provide location-based services, such as suggesting nearby attractions, hotels, and restaurants.
Device Information: We collect information about your mobile device, including the device type, operating system, unique device identifiers, and mobile network information.
Log Data: Our servers automatically record information ("Log Data") created by your use of the App. Log Data may include information such as your IP address, browser type, the pages you visit, the time spent on those pages, access times and dates, and other statistics.
Cookies and Similar Technologies: We may use cookies, web beacons, and similar technologies to collect information about your activity on the App. This helps us improve the App and personalize your experience.
Payment Information: If you make bookings or purchases through the App, we may collect payment information, such as your credit card number or other payment details. This information is processed by our secure payment processors, and we do not store your full payment card details on our servers.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing and Improving the App: To operate, maintain, and improve the App's functionality, features, and user experience.
Facilitating Travel Arrangements: To process your bookings, reservations, and travel plans.
Personalizing Your Experience: To customize the App content and recommendations based on your preferences and travel history.
Communication: To communicate with you about your bookings, provide customer support, and send you important updates and notifications.
Marketing and Promotions: With your consent, to send you promotional offers, newsletters, and other marketing communications about our services or third-party offers that may interest you. You can opt out of receiving these communications at any time.
Analytics: To analyze App usage, track trends, and gather statistical information to improve the App and our services.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Security: To protect the security and integrity of the App, and to prevent fraud and other illegal activities.

3. Information Sharing

We may share your information with third parties in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in providing and operating the App, such as payment processors, hosting providers, and analytics providers. These service providers are obligated to protect your information and only use it for the purposes we specify.
Travel Partners: To facilitate your travel arrangements, we may share your information with airlines, hotels, transportation companies, and other travel partners involved in providing the services you book.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your information.
Legal Requirements: We may disclose your information if required to do so by law, court order, or other legal process, or if we believe that disclosure is necessary to protect our rights or the rights of others.
With Your Consent: We may share your information with third parties with your explicit consent.
Aggregated and Anonymized Data: We may share aggregated and anonymized data that does not identify you personally with third parties for research, marketing, or other purposes.

4. Your Choices

Account Information: You can review and update your account information at any time by accessing your profile settings in the App.
Location Services: You can control whether the App collects your location information through your device settings. If you disable location services, some features of the App may not function properly.
Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send you or by contacting us directly.
Cookies: You can manage your cookie preferences through your device or browser settings.
Access and Correction: You have the right to access and correct inaccuracies in your personal information. You can request to review, update, or delete your personal information by contacting us.
Data Retention: We will retain your personal information for as long as necessary to provide you with the services you requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.

5. Account Deletion

To request deletion of your TrishaGo account and associated data, please follow these steps:

Open the TrishGo application on your device.
Navigate to the "Settings" menu.
Choose the "Delete Account" option.
Follow the on-screen instructions to confirm your account deletion request.

Upon successful processing of your account deletion request, the following data will be deleted from our systems:

Your name, email address, phone number, and date of birth.
Your travel information, including flight itineraries, hotel reservations, transportation bookings, and planned activities.
Any saved preferences or settings within the App.

Please note that we may retain certain information for a limited period as required by law or for legitimate business purposes, such as:

Transaction records for accounting and tax purposes (typically retained for 7 years).
Log data for security and fraud prevention (typically retained for 90 days).

After the applicable retention period, the data will be permanently deleted from our systems.

6. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

Encryption: We use encryption to protect your sensitive information during transmission.
Secure Storage: We store your information on secure servers with restricted access.
Access Controls: We limit access to your information to authorized personnel who need it to perform their job duties.
Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee the absolute security of your information.

7. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page or by sending you a notification through the App. Your continued use of the App after the effective date of the revised privacy policy constitutes your acceptance of the changes.

9. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

ITGAI Software Solutions Opc Private Limited

No. 129, First Floor, Subhash Nagar, Main Saharanpur Rd, Chandrabani chowk, Dehradun, Uttarakhand 248002

trishago.travel@gmail.com

+91 79009 60956